All OMBC kits are cut specifically for you when ordered. Therefore, a 10% restocking fee applies when returning an unopened kit. If a kit is returned after having been opened, any missing parts will be removed from the total refund amount. Partially constructed kits and completed boats may not be returned. The purchaser is responsible for the cost of shipping when returning any product.
All OMBC kits are inspected before leaving our shop, however, we recognize that things can become damaged during shipment. If you find that any part of your kit is missing or was damaged during shipment, simply let us know and we will send you a replacement part free of charge. You can send your replacement request to firstname.lastname@example.org. Be sure to include a picture of the damaged part so that we can make sure we send you the correct part back.